Introduction

Your privacy is an important factor that Klyco considers in the development of all of our software and services. We are committed to being transparent and open. This Privacy Policy explains generally how we receive information about you, and what we do with that information once we have it.

What do we mean by “personal information”?

For us, “personal information” means information which identifies you, like your name or email address.

Any information that falls outside of this is “non-personal information”.

If we store your personal information with information that is non-personal, we will consider the combination as personal information. If we remove all personal information from a set of data then the remaining is non-personal information.

How do we learn information about you?

We learn information about you when:

What do we do with your information once we have it?

Generally, we use your information to help us provide and improve our software and services for you (e.g., we use a log you send us to figure out why Klyco isn’t playing a video right or why it might have crashed, or we determine how many active users are using each platform in order to determine how to allocate resources per platform).

When do we share your information with others?

How do we store and protect your personal information?

We are committed to protecting your personal information once we have it. We implement physical, business and technical security measures. Despite our efforts, if we learn of a security breach, we’ll notify you so that you can take appropriate protective steps.

We also don’t want your personal information for any longer than we need it, so we only keep it long enough to do what we collected it for. Once we don’t need it, we take steps to destroy it unless we are required by law to keep it longer. In the case of logs provided to us in the forums, our servers do not store those logs, and we rely on the users submitting those logs to remove the links when they deem appropriate. What else should you know?

We’re a global organization and our computers are in several different places around the world. We also use service providers whose computers may also be in various countries. This means that your information might end up on one of those computers in another country, and that country may have a different level of data protection regulation than yours. By giving us information, you consent to this kind of transfer of your information. No matter what country your information is in, we comply with applicable law and will also abide by the commitments we make in this privacy policy.

If you are under 13, we don’t want your personal information, and you must not provide it to us. If you are a parent and believe that your child who is under 13 has provided us with personal information, please contact us to have your child’s information removed.

What if we change this privacy policy or any of our privacy notices?

We may need to change this policy and our notices. The updates will be posted online. If the changes are substantive, we will announce the update through Klyco 's usual channels for such announcements such as blog posts and forums. Your continued use of the product or service after the effective date of such changes constitutes your acceptance of such changes. To make your review more convenient, we will post an effective date at the top of the page.

History